Privacy policy
This policy explains how Navegaria (“we”, “us”) processes personal data when you use navegaria.com (the “site”), including the booking request flow. Last updated: April 2026. Authoritative version: The English text of this document is the master. Versions in other languages are AI-generated translations for convenience only and may contain errors or diverge in meaning. In case of any dispute, ambiguity, or inconsistency, the English version governs.
Who is responsible for your data?
The data controller is Navegaria, operating private sailing experiences from Puerto Marina Greenwich, Campomanes, Altea, Spain. Contact: info@navegaria.com or the phone/WhatsApp number shown on the site.
What data we collect
When you request a booking or contact us, we may receive your name, email address, phone number (including WhatsApp), preferred dates and experience, payment method choice, and any message you add. Team-building quote forms may collect company name, group size and similar details you provide. We also receive limited technical data from your browser (such as IP address and user agent) through our hosting and security services. We store a small cookie to remember your chosen language (navegaria_locale).
Why we use your data and the legal bases
We use this information to respond to booking requests, organise outings with you, send confirmations by email or WhatsApp where you ask us to, and keep our operations secure. The legal bases are typically performance of a contract or steps prior to a contract (Article 6(1)(b) GDPR), our legitimate interests in running a safe small business (Article 6(1)(f)), and, where required, your consent (Article 6(1)(a)).
Retention
We keep booking-related messages and emails for as long as needed to provide the service, handle disputes, and meet accounting or legal obligations, then delete or anonymise them when no longer necessary.
Your rights
Under the GDPR you may have the right to access, rectify or erase your personal data, restrict or object to certain processing, and request portability where applicable. You may lodge a complaint with a supervisory authority; in Spain this is the Agencia Española de Protección de Datos (AEPD). To exercise your rights, contact us at info@navegaria.com.
Processors, transfers and security
We use reputable hosting, email and calendar providers. Some providers may process data outside the European Economic Area under standard contractual clauses or other approved mechanisms. We implement appropriate technical and organisational measures to protect personal data, but no internet transmission is completely risk-free.
Changes
We may update this policy when our practices or the law change. The “Last updated” date at the top will be revised; continued use of the site after changes constitutes notice where permitted by law.
